Customer Experience Management

33,283.00

Description

Throughout this course, you will be able to gain insights on ways to improve the customer’s
experience journey in your clinic and the importance of it

 

Customer Experience Management

10 Training Material

Customer Experience Management : Chapter 1 – Sharing & Collecting

Customer Experience Management : Chapter 2 – Booking the Consultation & Confirmation

Customer Experience Management : Chapter 3 – The Art of Arrival

Customer Experience Management : Chapter 4 – The Waiting Room

Customer Experience Management : Chapter 5 – Best Practise Consultation

Customer Experience Management : Chapter 6 – A Professional Experience

Customer Experience Management : Chapter 7 – Retail at Consultation

Customer Experience Management : Chapter 8 – Retailing

Customer Experience Management : Chapter 9 – Retailing at Reception

Customer Experience Management : Chapter 10 – Departure